BELLOTA, GUARANTEED QUALITY
In Bellota Mexico, Central America, and the Caribbean, we offer a portfolio of products with limited warranty depending on the product family from the date of purchase by the end user for manufacturing defects; however, the warranty is subject to the condition that the product has been used for the purposes it was designed for based on the recommendations for use, maintenance, safety, and warranty aspects established in the product technical sheet or packaging.
3-month warranty from the date of purchase
Product families associated with this warranty: Trimmer Threads, Brushes, and Rollers.
6-month warranty from the date of purchase
Product families associated with this warranty: Wheelbarrows, Wheelbarrow Accessories, Footwear, Brooms, Shovels, Blades, Machetes, Files, Manual Sprayers, Sprayer Accessories, Trowels, Spatulas and Spoons, Hammers, Sledgehammers, Tape Measures, Hacksaws and Hacksaw Frames, Levels, Sickles, Gauges and Crosses, Hoes, Pruning Saws, Pruning Shears, Pruning Shear Accessories, Bars and Crowbars, Pickaxes, Scrapers and Picks, Axes, Workshop Files, Caulking Guns, Knives, Bow Saws, Bow Saw Blades, Rakes, Cutters, Cutter Blade Replacements, Screwdrivers, Rasps, and Rasp Replacements, Metal Squares, Pipe Wrenches, Stainless Steel Drawers, Sanders, Wooden Handles, Pliers, Rasps, Rakes, Graters, Riveters, Carpentry Saws, Multipurpose Saws, Telescopic Handles, Pruners, Plane Handles, Pincers, Sheet Metal Shears, Hedge Shears, Turner.
12-month warranty from the date of purchase
Products associated with this warranty: Hoes, Axes (Imported), Bolt Cutters, Post Hole Diggers, Chisels and Points, Laser Levels, Laser Distance Meters, Laser Glasses, Shovels, Horseshoe Nails, Wedges, Machete Sheaths, Lime and Rasp Handles.
36-month warranty from the date of manufacture
Product families associated with this warranty: Tile Cutters (pop, fit, and pass models).
POWER TOOLS WARRANTY
To apply this warranty, motorized Sprayers, Pressure Washers, and Trimmers must be taken to a service center for assessment.
EXCLUSIONS FOR PRODUCT WARRANTY:
- Products that already have their own expiration date are subject to individual verification.
- Tools subject to normal wear and tear from use.
- Tools in contact with external agents (Do not use solutions whose components can rust the product).
- When the tool has been used in conditions different from what it was designed for according to its use, specified in the product technical sheet or packaging.
- When the product has been altered from its original composition or repaired by individuals not authorized by the respective manufacturer or importer.
- When the tool has suffered irreparable damage due to user-imputable causes.
- When there is deterioration due to improper storage (Example: storing in environmental conditions in the presence of moisture).
- Products stored with evidence that the preservation state is nil.
GENERAL RECOMMENDATIONS TO KEEP IN MIND
- Store products always on wooden pallets or shelves to avoid dampness when in direct contact with the floor.
- Always keep products in plastic covers and within their packaging.
- Do not store near chemical supplies and salts.
- Do not store products in humid places.
- Inventory management to ensure proper rotation.
- The form and height of stacking also influence the preservation of products and packaging units.
- Proper handling both during unloading upon arrival at the distributor and during loading when dispatched; products should not be thrown into the truck or from the truck, actions that cause damage to the merchandise and packaging.
- Products that have wood or are stored on wooden pallets, periodic fumigation is recommended against any pests (moths, woodworms, termites, etc.).
Do you have any questions about the warranty of your products? Contact us here to solve them.